LHR

London Heathrow (LHR): airport guide

Baggage

Where is baggage claim, and what if a bag is lost?

Baggage belts: our data has a belt number for 73% of the 82 flights that have landed in the current window.

Lost or delayed baggage #

If checked baggage has not arrived, contact your airline directly. Other lost property is handled by Smarte Carte: main office at the Heathrow Express station between Terminals 2 and 3, second office at Terminal 5 near domestic arrivals; from abroad call +44 (0)20 3761 1800.

Source: Heathrow · checked 5 Nov 2026

Left luggage #

Baggage storage at Heathrow is run by Excess Baggage Company; prices start from £10 (0-3 hours £10, 3-24 hours £15).

Source: Heathrow · checked 5 Nov 2026

Check before you travel: prices and timetables change.

To and from the city

How do I get between the airport and the city?

Heathrow Express to Paddington #

Heathrow Express runs to London Paddington every 15 minutes; 15 minutes from Terminals 2 and 3, about 6 more from Terminal 5. Advance singles start from £10 (booked 30+ days ahead); the Standard single is listed at £26.00.

Source: Heathrow Express · checked 5 Nov 2026

Check before you travel: prices and timetables change.
Elizabeth line #

Six Elizabeth line trains an hour serve Heathrow: all six call at Terminals 2 and 3, four at Terminal 4, two (every 30 minutes) at Terminal 5. Paddington to Heathrow takes 28 minutes.

Source: TfL · checked 5 Nov 2026

Check before you travel: prices and timetables change.
Underground (Piccadilly line) #

The Piccadilly line runs between central London and all Heathrow terminals; the trip takes under an hour. Heathrow calls it the most budget-friendly option.

Source: Heathrow · checked 5 Nov 2026

Coaches and buses #

A coach network runs direct to many UK towns and cities; local buses serve the airport (some routes 24 hours) and Hotel Hoppa shuttles link nearby hotels to the terminals.

Source: Heathrow · checked 5 Nov 2026

Taxi #

London black cabs wait at ranks outside each terminal and all are wheelchair accessible. Heathrow's page gives no fare figures.

Source: Heathrow · checked 5 Nov 2026

Transfers and connections

How do connections work here?

Transfer between terminals #

On the Elizabeth line you can move between Heathrow terminals free: tap in with contactless and you are not charged, or take a free inter-terminal ticket from a station machine.

Source: TfL · checked 5 Nov 2026

Wi-Fi and connectivity

Is there free Wi-Fi?

Wi-Fi #

Free Wi-Fi in every terminal: choose the Heathrow Wi-Fi network, follow the on-screen instructions and register.

Source: Heathrow · checked 5 Nov 2026

Lounges

Which lounges are there?

Lounges #

Heathrow has airport lounges you can book. Example: the No1 Lounge in Terminal 2, after security, is open daily 05:00-21:00, with prices from £44 per person, complimentary food through the day and a bar. Other terminals and lounges have their own terms: check on the Heathrow website before booking.

Source: Heathrow · checked 5 Nov 2026

Check before you travel: prices and timetables change.

Services

What else is in the terminals?

Pharmacy (Boots) #

Boots stores operate in Terminals 2, 3 and 5. Branches before security in Terminals 3 and 5 also fill prescriptions; call +44 (0)20 8897 2629 beforehand to check stock.

Source: Heathrow · checked 5 Nov 2026

Check before you travel: prices and timetables change.
Currency exchange #

Global Exchange runs 23 exchange offices, 98 ATMs and over 40 self-service machines across the airport; you can also order online and collect.

Source: Heathrow · checked 5 Nov 2026

Check before you travel: prices and timetables change.
SIM and eSIM #

SIM Local is listed as the one-stop shop for mobile needs, and Heathrow's page also offers a free eSIM from SIM Local to save on roaming.

Source: Heathrow · checked 5 Nov 2026

Travelling with children #

Baby changing areas are in every terminal, before and after security. Each terminal has a free Stay & Play area after security, open 06:00-21:00 (unsupervised).

Source: Heathrow · checked 5 Nov 2026

Check before you travel: prices and timetables change.
Multi-faith prayer rooms #

Open to everyone, in every terminal. For example: T2 after security near Gate A21; T3 near Gate 24 and in the Arrivals Hall (Level 1); T4 on the Mezzanine before security; T5 near Gate A8.

Source: Heathrow · checked 5 Nov 2026

Meeting and parking

Where do I meet arriving passengers?

Picking up arriving passengers #

Pick-ups from terminal forecourts are not allowed. At Terminals 2, 3 and 5 use Terminal Parking (2-minute walk, from £8.50 for 0-29 minutes); at all terminals Park & Ride gives the first 29 minutes free.

Source: Heathrow · checked 5 Nov 2026

Check before you travel: prices and timetables change.
Parking #

Heathrow lists Terminal Parking (closest to the terminals, in Terminals 2, 3 and 5), Park & Ride with free shuttle buses to the terminal doors, Priority Park & Ride (Terminal 5), and Meet & Greet (Terminals 2, 3 and 5). From 23 June 2026 Terminal 4 passenger parking moves to Zone A of the Terminal 4 Park & Ride car park. Pre-book online; free cancellation up to two hours before the booked arrival time. Prices and the drop-off charge are on the Heathrow website.

Source: Heathrow · checked 5 Nov 2026

Check before you travel: prices and timetables change.

Accessibility

What help is there for passengers with reduced mobility?

Assistance #

Ask your airline, travel agent or tour operator for assistance at least 48 hours before you fly. Heathrow also offers a sunflower lanyard for non-visible disabilities.

Source: Heathrow · checked 5 Nov 2026

Terminals and airlines on today's board

From 400 departures in our current data (11:45–22:40 local). Airlines change terminals: check your booking.