DXB

Dubai (DXB): airport guide

Baggage

Where is baggage claim, and what if a bag is lost?

Baggage belts: our data has a belt number for 85% of the 20 flights that have landed in the current window.

Lost baggage / lost items #

Checked baggage is handled by your airline: contact the airline's baggage services to file a claim. For hand baggage or items lost on board or in the airport, fill in the lost item form on the Dubai Airports website.

Source: Dubai Airports · checked 5 Nov 2026

Left luggage #

Bag storage is open 24/7 at Terminals 1, 2 and 3. T1: dnata Baggage Services, Arrival level, near Boots Pharmacy and Etisalat. T2: dnata Baggage Services. T3: Emirates Left Luggage, Arrival level, near Exit 1, behind Boots Pharmacy.

Source: Dubai Airports · checked 5 Nov 2026

Left luggage rates #

Per the airport page: T1 and T2 — AED 40 for up to 12 hours for standard luggage (up to 21x24x11 in), AED 50 for non-standard or valuable luggage. T3 — AED 35 and AED 40 respectively.

Source: Dubai Airports · checked 5 Nov 2026

Check before you travel: prices and timetables change.
Oversized baggage #

Bags larger than 90 cm long, 75 cm high and 60 cm wide, or without a single flat surface, must be checked in at the airline's baggage counter and then dropped at the oversized baggage counter. Allow extra time.

Source: Dubai Airports · checked 5 Nov 2026

To and from the city

How do I get between the airport and the city?

Metro (Red Line) #

The Dubai Metro Red Line connects to DXB Terminals 1 and 3. Tickets are sold at ticket offices and vending machines in T1 and T3; a Nol card can also be bought. Hours: Mon-Thu 5AM-midnight, Fri 5AM-1AM, Sat 5AM-midnight, Sun 8AM-midnight. Luggage: up to two pieces including hand luggage.

Source: Dubai Airports · checked 5 Nov 2026

Check before you travel: prices and timetables change.
Public bus #

Buses leave from dedicated stands at Arrivals in Terminals 1, 2 and 3. A Nol card is required; cash is not accepted. Check routes and schedules on the RTA website.

Source: Dubai Airports · checked 5 Nov 2026

Taxi and ride-hailing #

Dubai Taxi Company taxis are available 24/7 at designated ranks in each terminal; the starting fare is AED 25 plus distance charges. Uber, Careem and Bolt also operate — follow the signs to the pickup point.

Source: Dubai Airports · checked 5 Nov 2026

Check before you travel: prices and timetables change.

Transfers and connections

How do connections work here?

Transfer between terminals and concourses #

Follow signs to the transfer desks to get the onward boarding pass. In Terminal 1 the D Gates are reached by a short airport train ride. In Terminal 3 you can walk between B and C Gates and take the airport train to A Gates. For transfers between other concourses or terminals, ask your airline or Guest Experience Ambassadors on arrival.

Source: Dubai Airports · checked 5 Nov 2026

Baggage on separate tickets #

If you transit on separate tickets (no visa needed, or holding a Dubai visa), you clear passport control, collect your baggage and check in again for the connecting flight. Marhaba Services at the transfer desk offers a baggage transfer service for a fee.

Source: Dubai Airports · checked 5 Nov 2026

Emirates connections: shuttles between terminals #

All Emirates flights use Terminal 3. When connecting to another airline, shuttle buses run from Concourse A (bus connection area A6) for F gates, from Concourse B (connections desk K) for D and F gates, and from Concourse C (connections desk E) for F gates. The page notes about 30 minutes to travel between concourses.

Source: Emirates · checked 5 Nov 2026

Lounges

Which lounges are there?

Lounges #

The official Relax & Refresh page lists lounges by terminal, including Ahlan lounges (for passengers of airlines without their own lounge), Plaza Premium Lounge and airline lounges; Emirates lounges are in Concourse A. Filter by terminal on the page.

Source: Dubai Airports · checked 5 Nov 2026

Services

What else is in the terminals?

Airport contact centre #

Dubai Airports contact centre: +971 4 224 5555, available 24/7. WhatsApp and live chat are also offered.

Source: Dubai Airports · checked 5 Nov 2026

Emirates at DXB: when to reach the gate #

Emirates says check-in opens 3 hours before departure at most airports (up to 4 at some). Pass passport control and security 90 minutes before the flight and reach the gate no later than 60 minutes before departure in Economy or Premium Economy, 45 minutes in First or Business. Walk to the gate: A up to 20 min, B up to 15, C up to 25.

Source: Emirates · checked 5 Nov 2026

Check before you travel: prices and timetables change.
Currency exchange #

Travelex multi-currency exchange counters are located in Terminals 1, 2 and 3, in arrival and departure areas.

Source: Dubai Airports · checked 5 Nov 2026

Showers #

Free shower facilities are available in Terminal 3 at Gates A and B. For paid showers, contact the relevant lounge or DXB Hotel.

Source: Dubai Airports · checked 5 Nov 2026

Medical help #

Ambulance service at DXB is provided by the Dubai Corporation for Ambulance Services (DCAS). For medical transportation between airport medical centres, contact your airline.

Source: Dubai Airports · checked 5 Nov 2026

Family and kids #

DXB Family Zone in Terminal 3, B Gates (departures), is a play area for children with benches for the family.

Source: Dubai Airports · checked 5 Nov 2026

Meeting and parking

Where do I meet arriving passengers?

Car parking #

Car parks serve all terminals. Pay by scanning the QR code on the ticket or at an automatic pay station; Salik is also accepted. Fees depend on terminal, duration and car park zone — see the page for the current rate table.

Source: Dubai Airports · checked 5 Nov 2026

Check before you travel: prices and timetables change.
Meeting arriving passengers #

There is no pick-up area at Arrivals: to meet guests, use the car park available at every terminal. Drop-off is possible at designated areas near the terminal entrances, with a parking time limit.

Source: Dubai Airports · checked 5 Nov 2026

Accessibility

What help is there for passengers with reduced mobility?

Special assistance #

Request special assistance through your airline (the airport page directs you to contact the airline). Dubai Airports describes inclusive design from kerb to gate, covering parking, lifts, travellators, toilets, lounges, airport trains, prayer rooms, loading bridges and baggage collection.

Source: Dubai Airports · checked 5 Nov 2026

Terminals and airlines on today's board

From 249 departures in our current data (00:01–23:55 local). Airlines change terminals: check your booking.

Not in this guide yet

We publish a fact only with an official source. Not yet verified for DXB: wi-fi and connectivity.