HKG

Hong Kong (HKG): airport guide

Baggage

Where is baggage claim, and what if a bag is lost?

Baggage belts: our data has a belt number for 94% of the 50 flights that have landed in the current window.

Missing baggage or items left on aircraft #

For missing baggage or items left on an aircraft, go to the Baggage Enquiry Desk in the Baggage Reclaim Hall, or contact the passenger handling agent of the airline you flew with.

Source: Hong Kong International Airport (Airport Authority Hong Kong) · checked 5 Nov 2026

Airport Lost and Found #

Airport Lost and Found is in Room 5A005, Arrival Level (L5), Terminal 1, open 07:00-23:59; phones +852 2182 2018 and +852 2182 2087. Items sent there are stored for up to 3 months, except perishable food.

Source: Hong Kong International Airport (Airport Authority Hong Kong) · checked 5 Nov 2026

Check before you travel: prices and timetables change.
Left luggage #

Short-term baggage storage is in Arrival Hall A, Arrivals Level (L5), Terminal 1 (non-restricted area), open 05:30-01:30, run by S.F. Express (Hong Kong), +852 2261 0110. Payment on collection by cash, Visa, Mastercard, UnionPay, Alipay, WeChat Pay, Apple Pay or Samsung Pay. Unless the passenger notifies in advance, items not collected within 30 days of check-in are removed as unclaimed.

Source: Hong Kong International Airport (Airport Authority Hong Kong) · checked 5 Nov 2026

Check before you travel: prices and timetables change.
Left luggage rates #

Standard rate per piece: HK$14 per hour or HK$165 per day, whichever is less in any 24-hour period; under one hour is charged as an hour. Standard rates apply to items up to 30 kg or 199 cm total dimensions (length + width + height); oversize or overweight baggage is charged extra.

Source: Hong Kong International Airport (Airport Authority Hong Kong) · checked 5 Nov 2026

Check before you travel: prices and timetables change.

To and from the city

How do I get between the airport and the city?

Airport Express train #

The Airport Express reaches Central in 24 minutes, with trains about every 10 minutes from 05:54 to 00:48 daily. Single Smart Ticket adult fares from the airport: Hong Kong Station HK$130, Kowloon Station HK$115, Tsing Yi Station HK$80 (Octopus: HK$120, HK$105, HK$73). In-Town Check-In is available at Hong Kong and Kowloon stations.

Source: Hong Kong International Airport (Airport Authority Hong Kong) · checked 5 Nov 2026

Check before you travel: prices and timetables change.
Public buses #

Many public bus routes serve the airport. Examples from the airport: A21 to Hung Hom Station (05:30-24:00, HK$34.6), A11 to North Point Ferry Pier (05:35-00:30, HK$41.9), A31 to Tsuen Wan (05:30-24:00, HK$19.8). Operators are Citybus, Long Win and New Lantao Bus; the full route table is on the page.

Source: Hong Kong International Airport (Airport Authority Hong Kong) · checked 5 Nov 2026

Check before you travel: prices and timetables change.
Taxi #

The Taxi Station is near the left-hand ramp outside the Arrivals Hall; pre-booked taxis use the Prebooked Taxi Pick-up Zone next to Car Park 1. Approximate urban taxi fares including tolls: Central/Admiralty HK$375, Tsim Sha Tsui HK$290, Mong Kok HK$285, Tung Chung MTR Station HK$75. Baggage charges may apply on top.

Source: Hong Kong International Airport (Airport Authority Hong Kong) · checked 5 Nov 2026

Check before you travel: prices and timetables change.

Transfers and connections

How do connections work here?

Automated People Mover #

The driverless Automated People Mover links Terminal 2, Terminal 1, the T1 Midfield Concourse and SkyPier Terminal. It runs 05:30-00:30 between Terminal 2, Terminal 1 and the Midfield Concourse, and 06:15-23:45 between Terminal 1 and SkyPier Terminal, departing every few minutes.

Source: Hong Kong International Airport (Airport Authority Hong Kong) · checked 5 Nov 2026

Check before you travel: prices and timetables change.

Wi-Fi and connectivity

Is there free Wi-Fi?

Wi-Fi #

Free Wi-Fi covers most seating and public areas in the passenger terminals; no registration is required. Connect to "#HKAirport Free WiFi" or "#HKAirport Hi-Speed WiFi", open a browser and tap "Agree and Continue". Hotline 2188 7799.

Source: Hong Kong International Airport (Airport Authority Hong Kong) · checked 5 Nov 2026

Lounges

Which lounges are there?

Airline and pay-in lounges #

Pay-in lounges open to any traveller include Kyra Lounge and Plaza Premium First, with hot showers, food and drink; opening hours and locations are listed on the page.

Source: Hong Kong International Airport (Airport Authority Hong Kong) · checked 5 Nov 2026

Check before you travel: prices and timetables change.

Services

What else is in the terminals?

Currency exchange #

Money exchangers Global Exchange (Terminal 1 departures, arrivals and Midfield Concourse; Terminal 2) and Trip.com Currency Exchange (Terminal 1 departures, arrivals and Satellite Concourse; Terminal 2; SkyPier Terminal) operate in the airport; banks and ATMs are also available. Locations are listed on the page.

Source: Hong Kong International Airport (Airport Authority Hong Kong) · checked 5 Nov 2026

Check before you travel: prices and timetables change.
Medical centre #

The Airport Medical Centre and Medical Post are run by Raffles Medical Group (HK). First aid and stretcher service are open 24 hours daily; GP consultation, X-ray, laboratory and emergency services run 07:00-23:59 daily. Raffles hotlines +852 2261 2626 and +852 2261 0999.

Source: Hong Kong International Airport (Airport Authority Hong Kong) · checked 5 Nov 2026

Check before you travel: prices and timetables change.
Nursing rooms #

There are 39 nursing rooms with changing and feeding facilities across the terminals and SkyPier Terminal: 16 in Terminal 1, 5 in Terminal 2, 4 in the T1 Satellite Concourse, 11 in the T1 Midfield Concourse and 3 in SkyPier. Transit passengers can use them at both departures and arrivals levels.

Source: Hong Kong International Airport (Airport Authority Hong Kong) · checked 5 Nov 2026

Prayer rooms #

Non-denominational prayer rooms are open at any time: in Terminal 1 near Arrival Gate 35 (L5), near Gates 13-21 (Satellite Concourse), near Gate 42 (L6), near Gate 211 (Midfield Concourse) and at the end of Check-in Aisle A (L7), plus Terminal 2 at the end of Check-in Aisle V (L7). A QIBLA sign is provided.

Source: Hong Kong International Airport (Airport Authority Hong Kong) · checked 5 Nov 2026

Meeting and parking

Where do I meet arriving passengers?

Parking #

More than 3,000 parking spaces are available for hourly, daily and long-term use in Car Parks 1, 3 and 4. Car Park 1 is hourly only: first hour HK$35, then HK$50 per hour; Car Parks 3 and 4 offer a daily rate of HK$256. Live space availability is shown on the airport website.

Source: Hong Kong International Airport (Airport Authority Hong Kong) · checked 5 Nov 2026

Check before you travel: prices and timetables change.
Meeting arriving passengers #

Large TV panels at both Arrivals Hall A and Arrivals Hall B in Terminal 1 let meeters and greeters see their arriving friends and relatives. The Arrivals Hall also has food outlets and shops.

Source: Hong Kong International Airport (Airport Authority Hong Kong) · checked 6 Nov 2026

Accessibility

What help is there for passengers with reduced mobility?

Accessibility and wheelchair service #

HKIA offers a Courtesy Channel for faster entry to security and immigration, braille maps, tactile guide paths and audible announcements in lifts and walkways. Wheelchair service is free if pre-booked through your airline or travel agent; a paid service from ALLWAYS can be booked on +852 2275 0000 (24 hours).

Source: Hong Kong International Airport (Airport Authority Hong Kong) · checked 5 Nov 2026

Terminals and airlines on today's board

From 209 departures in our current data (00:05–23:55 local). Airlines change terminals: check your booking.