Baggage
Where is baggage claim, and what if a bag is lost?
Baggage belts: our data has a belt number for 100% of the 69 flights that have landed in the current window.
- Lost and found #
Lost items are returned to the owner in person with original ID after verification, or to an agent with the owner's signed authorization letter, the owner's ID (original or copy) and the agent's ID. Lost and found desks: T2 at the end of area H on the 3rd-floor Departure Hall; T3 behind area D on the 4th-floor Departure Hall, next to left luggage and the business center. Hotline 020-96158. Under Guangzhou rules, items with no identified owner are announced for one year and then handed to the state.
Source: Guangzhou Baiyun International Airport · checked 5 Nov 2026
- Left luggage #
Terminal 2: behind check-in area C (04:30-23:30), behind check-in areas P/N (24 hours), opposite Gate 53 in the Arrivals Hall (05:30-23:30); tel 17623405052. Terminal 3: 4th-floor Departure Hall west side behind island C next to the flagship restroom (24 hours), and the 1st-floor international arrivals hall (05:30-21:30); tel 16620130367. Hours depend on the actual daily arrangements.
Source: Guangzhou Baiyun International Airport · checked 5 Nov 2026
Check before you travel: prices and timetables change.- Lost baggage #
Baggage inquiry at T2: the China Southern international baggage inquiry is opposite the carousel at Gate 50, and the domestic one is opposite carousel 34; phones are 020-36066763 (domestic) and 020-86130102 (international), with opening hours subject to the actual arrangement that day. At T3 the baggage inquiry points are inside security on the 1st floor, in the domestic and international baggage reclaim halls.
Source: Guangzhou Baiyun International Airport · checked 6 Nov 2026
Check before you travel: prices and timetables change.
To and from the city
How do I get between the airport and the city?
- Buses #
The page lists provincial coaches to Zhuhai, Enping, Kaiping, Zhongshan, Shenzhen, Huizhou, Foshan, Shunde, Zhaoqing, Dongguan, Taishan, Qingyuan, Yangjiang, Yunfu, Heyuan and Jiangmen, and city bus lines Guangzhou Tianhe (city line 2), Haizhu (line 3), Panyu, Nansha, Guangzhou Baiyun Station and Xintang. Click a city or stop on the page for boarding points and timetables.
Source: Guangzhou Baiyun International Airport · checked 5 Nov 2026
Check before you travel: prices and timetables change.- Taxi and ride-hailing #
Taxi pick-up: T2 on the east side of the transport center GTC (outside Gate 53) or the west side (outside Gate 50); T3 outside international arrivals Gate 75. Ride-hailing pick-up: T2 at the P8 parking building, 2nd and 3rd floors (west side); T3 outside domestic arrivals Gate 72 (fast pick-up area) or in the P12 parking building (1F, M and 2F).
Source: Guangzhou Baiyun International Airport · checked 5 Nov 2026
Transfers and connections
How do connections work here?
- Transfer between terminals #
A terminal shuttle bus runs T2 East bus station - T3 East bus station - T2 East bus station, 24 hours. Board at T2 East bus station (transport centre) bay 30, or at T3 East bus station (tourist bus stop, transport centre) bay 60; the airport notes operating hours should be confirmed on site.
Source: Guangzhou Baiyun International Airport · checked 6 Nov 2026
Check before you travel: prices and timetables change.
Wi-Fi and connectivity
Is there free Wi-Fi?
- Free Wi-Fi #
Free Wi-Fi network: AIRPORT-FREE-WiFi. Log in with a mobile phone number (country code +86 for China, other codes selectable for foreign numbers) and an SMS code, or by photographing an ID document. T2 international departures and arrivals have dedicated Wi-Fi number kiosks. The login page supports English and Chinese; for problems ask airport staff.
Source: Guangzhou Baiyun International Airport · checked 5 Nov 2026
Lounges
Which lounges are there?
- Lounges #
Lounges listed on the airport site include the T2 International First Class Lounge (4th floor behind the international duty-free shop, 24 hours), China Southern Guangzhou International Pearl Lounge (T2, 4th floor behind the international duty-free shop, 04:30 to end of flights) and the Dongfang Ruyi Lounge L32 (T3, 4th floor, 05:00 to end of flights). The site lists more lounges for T2 and T3 under 'Airport lounges'.
Source: Guangzhou Baiyun International Airport · checked 6 Nov 2026
Check before you travel: prices and timetables change.
Services
What else is in the terminals?
- Currency exchange #
Terminal 2: behind check-in area N in the Departure Hall; the manned booth in the T2 international-to-international transfer hall on level 2; west of the international exit in the Arrivals Hall; and the duty-free area on level 3 after international security (all listed as 24 hours). Terminal 3: end of check-in island H on level 4 (24 hours). Hours follow the actual daily arrangements.
Source: Guangzhou Baiyun International Airport · checked 5 Nov 2026
Check before you travel: prices and timetables change.- Medical and first aid #
Terminal 2 has seven first-aid points, including next to island P in the Departure Hall and on level 2 of the domestic holding area (24 hours); others are open 07:00-23:00 or 07:00-22:30. Emergency tel 120 or 020-36066120 / 36062664. Terminal 3: arrivals hall first-aid station (1st floor west, opposite Gate 71) and the southeast concourse room on level 2 near B915 (both 24 hours), and the check-in hall room on level 4 (07:00-22:30); tel (020)36066120 or (020)36066224.
Source: Guangzhou Baiyun International Airport · checked 5 Nov 2026
Check before you travel: prices and timetables change.- Mother-and-baby rooms #
Simple changing rooms are next to restrooms. Multifunctional mother-and-baby rooms (breastfeeding, care, formula-mixing, sleeping and play areas) are at T2 (ends of islands D and Q before security, opposite gates B173 and B261, and others) and T3 (level 2 near B816, B916/B917, B822, B924; level 4 near A837 and A922). They open with flight times.
Source: Guangzhou Baiyun International Airport · checked 5 Nov 2026
Check before you travel: prices and timetables change.- Parking #
Terminal 1 car parks P1-P5 are closed to passengers. T2 has P6, P7 and P8 (P8 is indoor, height limit 1.9 m); T3 has P11 and P12 (both indoor, height limit 2 m). Small cars: free for 15 minutes, 10 yuan per hour for the first 2 hours, then 5 yuan per hour, 80 yuan cap for 14+ hours up to 24 hours. Large vehicles: free for 15 minutes, 15 yuan per hour for the first 2 hours, then 10 yuan per hour, 150 yuan cap for 14+ hours up to 24 hours.
Source: Guangzhou Baiyun International Airport · checked 6 Nov 2026
Check before you travel: prices and timetables change.
Accessibility
What help is there for passengers with reduced mobility?
- Special passenger service #
Special passenger service (assisted check-in, security, boarding, escort at destination) must first be requested from the airline when buying the ticket. Online pre-registration is supported for domestic departures of listed airlines (including Shenzhen Airlines ZH, Hainan Airlines HU, Juneyao HO, Spring Airlines 9C). Wheelchair service for patients needs a diagnosis certificate from a tertiary Grade-A hospital (subject to on-site review). Arrive at the duty officer counter in the terminal at least 90 minutes before departure after booking.
Source: Guangzhou Baiyun International Airport · checked 5 Nov 2026
Check before you travel: prices and timetables change.
Terminals and airlines on today's board
- T2China Southern Airlines, 9 Air Co, Xiamen Airlines, Chongqing Airlines, Sichuan Airlines, TransNusa, Vietnam Airlines, Saudi Arabian Airlines
- T3China Eastern Airlines, Hainan Airlines, Air China, Shenzhen Airlines, Spring, AirAsia, Shanghai Airlines, Juneyao Airlines
From 328 departures in our current data (00:05–23:45 local). Airlines change terminals: check your booking.
Not in this guide yet
We publish a fact only with an official source. Not yet verified for CAN: meeting and parking.